(Services)

Everything we do sits in two halves.

Brand & website gets people to trust you. Follow-up & CRM makes sure nobody who gets in touch is forgotten. Hire us for one half or both, whether you run one location or many.

(01 / Brand & website)

Brand & website

How you look, and what people find when they look you up. This half is about earning trust before anyone picks up the phone.

Ask about this half
01

Brand identity

A logo and a set of simple rules, so everything you put out looks like it came from the same company. Useful whether you are starting fresh or tidying up a look that has drifted over the years.

What you get

  • Logo in full, short and icon versions
  • Color palette and type choices with notes on when to use each
  • A brand guide as a PDF you can hand to a printer or a new hire
  • Business card, letterhead and social profile files
  • All source files, in your name
Ask about brand identity
02

Multi-page websites

A proper site with a page for each thing customers ask about, instead of one long scroll. Built to load fast on phones and to send every enquiry somewhere useful.

What you get

  • A page plan and copy written with you
  • Design for phone, tablet and desktop
  • Contact forms wired to your inbox or your CRM
  • Search basics: page titles, descriptions and a sitemap
  • A walkthrough so you can change text and photos yourself
Ask about a website
03

Social content

Templates and posts that match your site, so your feed and your website feel like one business. We plan what to post and write it in a voice that sounds like you.

What you get

  • Post and story templates in your brand
  • A monthly content plan
  • Captions written for your customers
  • Short video edits from footage you send us
Ask about social content

(02 / Follow-up & CRM)

Follow-up & CRM

What happens after someone gets in touch. This half turns enquiries into customers and customers into repeat business.

Ask about this half
04

CRM setup and automation

One place where every enquiry lands, from the website, email or WhatsApp. Reminders and automatic replies mean nobody waits days to hear back.

What you get

  • A CRM chosen and set up for how you sell
  • Website forms, email and WhatsApp feeding into it
  • Pipeline stages that match your sales process
  • Automatic replies and follow-up reminders
  • Training for you and your team
Ask about CRM setup
05

Custom software

When off-the-shelf tools do not fit, we build the tool. One example: a WhatsApp ordering system where customers browse, order and get updates in a chat app they already use.

What you get

  • A scoping call and a written spec before any build
  • A working first version you can test
  • Admin screens for your team
  • Hosting and maintenance options
  • Handover notes so you are never locked in
Ask about custom software
06

Marketing

Getting the right people to the site you now have. We start with what already works for you and build from there, so money goes where it has a reason to.

What you get

  • Google Business Profile set up and cleaned up
  • Search improvements for your key pages
  • Email campaigns to past customers
  • Ad campaigns where they make sense for you
  • A plain monthly report on what ran and what came of it
Ask about marketing

(How we work)

A simple order you can follow.

The same five steps whether you need one half or both. You always know what is happening and what comes next.

  1. 01

    Intro call

    A short call about your business, your customers and what is not working today. You talk to Ramsay directly.

  2. 02

    Written plan

    You get a plan in writing: what we will make, in what order, and when. Nothing starts until you approve it.

  3. 03

    Brand first

    We settle the look before anything else, so the site, the social templates and the CRM emails all match.

  4. 04

    Build and review

    You see the work at set points and give feedback while it is still easy to change.

  5. 05

    Launch and follow-up

    We launch, connect your forms to the CRM, show you how it all works and check back in after launch to fix what real use turns up.

(FAQ)

Questions people ask first

Something else on your mind? Ask it in the contact form and Ramsay will answer it directly.

Ask a question

Both. A single shop and a company with several teams need the same basics: a clear brand, a site that answers questions and a way to follow up. We size the work to the business.

Yes. Some clients only need a website. Others already have a good site and need their follow-up sorted. The two halves work best together, but neither depends on the other.

If you onboard during our first month, we add credits worth 20% of your project value back onto your project. You spend them on more work within that project, for example extra pages, a set of social templates or another automation.

It depends on your size, budget and how you sell. Sometimes that is a tool you already pay for, sometimes a new one, and sometimes a custom build. We explain the choice in your written plan.

Yes. Domains, accounts and source files are set up in your name, and you get a handover at the end of the project.

It depends on what you need. Your written plan includes a timeline with review points, and you approve it before any work starts.

Not much. Your current logo if you have one, a few sites you like, and the questions customers ask you most often. We take it from there.

(Next step)

Know which half you need? Or not sure yet?

Either is fine. Tell us about the business and we will suggest where to start.